Shipping & Billing

When Do We Ship?

We process orders at the beginning and at the end of each business day. As soon as your order is placed, we immediately hold your items until we can package and get them out to you. This whole process generally takes 2 - 3 business days to complete.  From there, shipping takes roughly 1-2 weeks to fully complete and arrive at your door.

 Please Note: Any purchases made online after 6pm EST on Friday will not ship until the following week. To arrange a Saturday shipment, please ensure all orders are made before this time. Any orders placed on Sunday will not be processed until the following Monday.
Feel free to contact us at: customercare@hopeandstetson.com.

 Oops, I need a quick change: Once your order has been shipped, you may not cancel or modify orders. Our customer care team will gladly assist you with order modifications. Please email customercare@hopeandstetson.com .

Shipping Options

Ground shipping typically takes 5-7 business days, depending on where the order is traveling. If you need your order more quickly, our customer care team will be happy to help. Please contact customercare@hopeandstetson.com  

International Shipping

The cost to ship internationally varies depending upon where you are located; for any purchases that will be traveling outside of the U.S. we ask that you please email our customer care team directly at customercare@hopeandstetson.com .